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Re: AK3 - J4125

Posted: Wed Feb 03, 2021 12:42 pm
by vmercurio
admin wrote: Mon Feb 01, 2021 3:51 am Hello there
Since our machine does not have a TPM chip, this function cannot be enabled under BIOS.
Actually it does have a TPM chip, I already have enabled that in BIOS and it shows in Windows device manager, see attached screen clip.

Is it possible to get a unlocked BIOS that I can use instead of the locked version?

Thanks in advance.

Re: AK3 - J4125

Posted: Wed Feb 03, 2021 12:45 pm
by vmercurio
Gabe wrote: Sat Jan 30, 2021 11:31 pm vmercurio,

Though I can't speak for the admin, the option being locked down in the BIOS may very well be the case. The BIOS as of late in ACEPC computers have been locked down a good bit compared to what they were before, or at least from what I've seen and read. I believe they've done this to prevent people from adjusting the things that can cause problems if they aren't very versed in doing so.

I don't know if they have an alternate BIOS for the AK3 or a way to unlock the 'Secure Boot' setting, if it's there. Hopefully the admin will better understand that it's 'Secure Boot' that you're looking for and can advise either way.
Thank you for your input Gabe!

Re: AK3 - J4125

Posted: Fri Feb 05, 2021 6:58 am
by admin
Sorry, there is no TPM chip, please go to the BIOS interface to take a picture. We will give you the corresponding BIOS file based on the date.

Re: AK3 - J4125

Posted: Sun Feb 14, 2021 10:52 am
by vmercurio
admin wrote: Fri Feb 05, 2021 6:58 am Sorry, there is no TPM chip, please go to the BIOS interface to take a picture. We will give you the corresponding BIOS file based on the date.
Thank you, here's the picture of BIOS

Re: AK3 - J4125

Posted: Thu Feb 25, 2021 12:38 pm
by vmercurio
Any update on this? I'm looking forward to getting the unlocked BIOS, thank you.

Re: AK3 - J4125

Posted: Fri Feb 26, 2021 7:48 am
by admin
We have contacted the BIOS developer. Thank you for your patience. We will send you the new BIOS file.

Re: AK3 - J4125

Posted: Fri Feb 26, 2021 9:49 am
by admin
TPM module disk encryption test method

First, confirm that the TPM module can be captured normally under the device manager.
Use BitLocker to encrypt settings.

1. Press "win+R" and enter "control" in the running window to open;

2. In the control panel, select "System and Security."

3. After entering the system and security options, find "BitLocker Drive Plus Encryption, and click to enter

4. Find the drive letter that needs to be encrypted and click "Enable BitLocker."

5. In the BitLocker Drive Encryption window, select "Use a password to unlock the drive," then enter the password you set yourself, and click "Next" after the entry is complete

6. Save your "file saved by the recovery key" to your U disk or mobile device. The encrypted drive key cannot be saved in another drive letter of the computer. The computer hard disk is a non-removable "drive" and cannot be saved to an encrypted drive.

7. After setting the save location, it will prompt "Saved recovery key," then click "Next."

8. Then, when everything is ready, ask, "Are you ready to encrypt the drive" click "Encryption."

9. After that, start encrypting the disk you want to encrypt. Wait for a while until the encryption is completed. After the encryption is completed, click "Close"
(The length of the encryption time is determined by the capacity of your encrypted drive letter. The larger the capacity, the longer the encryption time, otherwise the smaller the capacity, the shorter the encryption time)



10. Then, you can see that the disk you need to encrypt has become a disk with a "lock" shape, indicating that the encryption is complete

11. Then, test the encryption effect. You can see that you need to type the password correctly to decrypt the drive. After entering your password, click unlock.

Re: AK3 - J4125

Posted: Fri Feb 26, 2021 9:50 am
by admin
Hello, we have made a BIOS that suits you. This does not require you to update the BIOS.

Re: AK3 - J4125

Posted: Fri Feb 26, 2021 10:58 am
by vmercurio
admin wrote: Fri Feb 26, 2021 9:50 am Hello, we have made a BIOS that suits you. This does not require you to update the BIOS.
I'm sorry this BIOS does not suit me, the instructions you provided is for enabling bitlocker, that is not my problem I have done that already and it works, the problem is I do not have access in BIOS to enable "Secure Boot"
Can you please provide me with the unlocked BIOS

Re: AK3 - J4125

Posted: Mon Mar 01, 2021 5:57 am
by admin
It cannot be enabled in the BIOS. This is the TPM function that comes with the CPU, not a separate TPM module, so there is no such option in the BIOS.