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My AM07 get stuck in the bios at every restart.

I tried to reinstall the system with the method displayed on this forum, but i get the following error "cannot find a fixed internal DISK". Dont know what to do anymore.

Thank you for contacting us, we are happy to provide support. Since we currently have very little information, please provide a picture of the failure and purchase order number to barry@minipcunion.com. We look forward to sharing more details with you via email.

I got the same issue with my 5-month old AM07 today. The internal NVME seems dead. I contacted the support and waiting for their feedback.

Hi there, just left a message that my MiniPC - kamrui keeps booting into Bios settings and I feel that the SSD has gone bad.
Bought via Amzn 8/12/2023.
Ike

Since we currently have very little information, please provide a picture of the failure and purchase order number to barry@minipcunion.com. We look forward to sharing more details with you via email.

Hola, otro AM07 con el mismo fallo, no detecta SSD, fecha de compra 21-sept-2023.

Please provide pictures of the problem and purchase order number to barry@minipcunion.com. We look forward to sharing more details with you via email.

barry777 wrote: ↑Sun May 05, 2024 9:39 am Please provide pictures of the problem and purchase order number to barry@minipcunion.com. We look forward to sharing more details with you via email.

Thank you Barry, I`ve emailed you.