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Dead?

Posted: Mon Mar 11, 2024 8:57 pm
by Lisaswoboda
It seems to be dead. I use it for a 3 screen menu board and today I just had blank screens. Connected it up to a monitor and it won’t boot. It just stays at the Ami screen. I’ve tried booting into bios and it does nothing, still just on Ami screen. Any ideas?

Re: Dead?

Posted: Tue Mar 12, 2024 12:10 am
by Gabe
If repeatedly pressing or pressing and holding the Del key on startup doesn't enter the BIOS, I'd contact barry777, a tech for the company, at barry@minipcunion.com.

If you ultimately can get into the BIOS, I'd try resetting to default. I can't remember which F keys to use, but it should show which ones to use on the right side of the main BIOS screen.

Re: Dead?

Posted: Tue Mar 12, 2024 5:58 am
by barry777
Since we currently have very little information, please provide a video/picture of the failure and Amazon order number to barry@minipcunion.com; we look forward to sharing more details with you via email.