Screen

AMD Ryzen 5 5600U/5800U
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Jamesrock
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Screen

Post by Jamesrock »

The screen is staying black even though it works fine but the computer doesn’t show the login screen
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Gabe
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Re: Screen

Post by Gabe »

Do you mean the screen is black all the time, as if the monitor isn't working at all?
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barry777
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Re: Screen

Post by barry777 »

Jamesrock wrote: ↑Tue Feb 13, 2024 10:21 pm The screen is staying black even though it works fine but the computer doesn’t show the login screen
You can refer to the video for troubleshooting:



If it still doesn't work, please send the Amazon purchase order number and the fault video to email: barry@minipcunion.com. After we verify it, we will further assist you in solving the problem.
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