Page 1 of 1
When including another user, ak1 plus does not start
Posted: Wed Jan 17, 2024 7:02 pm
by cokedondevas
I can't get past the home screen. and when I try to boot in safe mode I get the following screen.
How can I boot into safe mode?
Re: When including another user, ak1 plus does not start
Posted: Fri Jan 19, 2024 10:28 am
by barry777
In this case, we recommend you try the following:
1. Restore BIOS settings.
2. Boot using the built-in M.2 SSD.
Refer to [How to enter safe mode]：
Re: When including another user, ak1 plus does not start
Posted: Fri Jan 19, 2024 5:51 pm
by Mordred
cokedondevas wrote: ↑Wed Jan 17, 2024 7:02 pm
I can't get past the home screen. and when I try to boot in safe mode I get the following screen.
How can I boot into safe mode?
This is a driver error. Please install a fresh version of windows and install one driver to be sure which one is failing. I had the same problem with a Lenovo laptop and was a driver issue.