minpc CK10 with i5 113200H, 16 MB, 512 GB M2 SSD

[crazyfishfarmer]

minpc CK10 with i5 113200H, 16 MB, 512 GB M2 SS

((( I was sent this PC for evaluation )))

At first was working very well
Windows 11 started having errors
SSD is failing
Windows will not restore
When i try to reinstall Windows 11 its telling me this PC dose not meat windows 11 system requirements

This PC dose not have expansion slot for additional ram

Please Help

[barry777]

You can try to use the PE system, use the hard disk tool to check the operating status of the SSD (check the S.M.A.R.T information), if there is no abnormality, format the SSD and then install the system.
1. Create a PE system:

Tutorial:


PE system file:

https://mega.nz/file/gn0mkSTT#FXZUx9m6c ... PQS1S9q5Yk

2. Enter the PE system to format the hard disk:




3. CK10 11320H system:




Installation system tutorial:

[MHenriques]

Same model here and Windows 11 is detecting "no TPM available". Is there any BIOS option to enable TPM?

Captura de tela 2023-07-20 175702.png (35.45 KiB) Viewed 3244 times

Mauricio

[barry777]

Same model here and Windows 11 is detecting "no TPM available". Is there any BIOS option to enable TPM?

Captura de tela 2023-07-20 175702.png

Mauricio

Try to restore BIOS settings:
Enter the BIOS and press [F3] to restore the set value, then press [F4] to save and exit, and then enter the system to check whether the TPM is normal;
If the above steps are invalid, please send the fault picture and Amazon order number to: barry@minipcunion.com; we need to collect and analyze the cause of the fault.

[l.ctk]

Bought my CK10 back in June of this year and are having the same issues with TPM. I tried resetting BIOS, but TPM still won't show on the OS. Tried calling support number but had to leave a voicemail. Hoping I can get some direction on next steps here.

[barry777]

Bought my CK10 back in June of this year and are having the same issues with TPM. I tried resetting BIOS, but TPM still won't show on the OS. Tried calling support number but had to leave a voicemail. Hoping I can get some direction on next steps here.

Thanks for contacting us, we'd be happy to support you. Due to the lack of information we have at present, we still need you to provide a photo of the BIOS homepage (How to enter the BIOS: Press the [Delete] button (without letting go), press the power button until the BIOS homepage appears release the [Delete] button).
After receiving the verification, we can provide you with a suitable solution.