Page 1 of 1

RAM issues and BIOS Update

Posted: Tue May 02, 2023 9:30 pm
by piratefish0815
Hi everybody,

I got an AM06 Pro today and I have some issues. I upgradet the RAM to 32GB and ever since I am having stability issues. I get CRC errors, Windows or USB Sticks not booting etc. I bought this RAM-Kit: CMSX32GX4M2A3000C18 (CORSAIR Vengeance - DDR4 - 32 GB: 2 x 16 GB - SO DIMM 260-PIN - 3000 MHz / PC4-24000 - CL18 - 1.2 V). Is it somehow the wrong RAM or something? What would be a better fit for the AM06 Pro (32GB needed)?

Another issue I have: I noticed, that I have a pretty old BIOS version on the MiniPC (AR5000-MI 0.22 x64 from 10/26/2022). Is there a way to get a BIOS Update for the AM06 Pro? Maybe even one that might solve my RAM issue?

Thanks in advance!

Best regards.

- priratefish

Re: RAM issues and BIOS Update

Posted: Tue May 02, 2023 9:41 pm
by Gabe
They don't update their BIOSes on a regular basis like motherboard manufacturers. They tend to only do so if an issue is discovered or there is something that needs to be updated. It's likely that the BIOS it has is the most recent.

As far as the RAM issue, that RAM should work without issue, as far as I know. Hopefully barry777 or the admin will be able to help.

Re: RAM issues and BIOS Update

Posted: Wed May 03, 2023 1:52 am
by barry777
We have tested higher compatibility with Samsung memory.

Re: RAM issues and BIOS Update

Posted: Wed May 03, 2023 5:20 am
by piratefish0815
Hmm, okay. Any recommendations? Specific clock speeds and/or timings (CAS latency etc.) I should look for?

Also, IS there a more recent BIOS update for the AM06 Pro or am I on the latest version?

- piratefish

Re: RAM issues and BIOS Update

Posted: Wed May 03, 2023 8:06 am
by barry777
Samsung Capacity 32 GB (2*16-SO DIMM-DDR4-3200MHz-260 PIN-1.2 V);
There are currently no bios updates.

Re: RAM issues and BIOS Update

Posted: Thu May 04, 2023 4:54 am
by piratefish0815
I will look for that. Thank you for your help. Much appreciated. :)

- piratefish

Re: RAM issues and BIOS Update

Posted: Sat May 06, 2023 4:04 am
by Gabe
piratefish0815,

I don't know if you're still looking into RAM for your AM06 Pro, but I can confirm that TEAM GROUP RAM works perfectly in it. Specifically, TED416G3200C22-SBK (two 16GB modules). I originally got it late last year for my AMR5, which also has the Ryzen 5 5600U, but when I got my AM06 Pro today I swapped the 16GB RAM it came with for the 32GB TEAM GROUP RAM in my AMR5. It's been working perfectly all day.

This is what I bought...

www.amazon.com/gp/product/B08T17RQ87

Re: RAM issues and BIOS Update

Posted: Thu Jul 20, 2023 3:37 pm
by piratefish0815
Hi!

I‘ve only seen your reply just now. I appreciate your effort.
I ended up buying a G.Skill Ripjaws 3200MHz CL 18 Kit. Specifically the F4-3200C18D-32GRS (https://www.gskill.com/product/2/197/15 ... C18D-32GRS).
It solved the weird issues I had before with the other RAM kit and has been perfectly solid ever since. I can wholeheartedly recommend this RAM kit!

- piratefish