USB plugging causes PC to power down issue

AM06 PRO AMD Ryzen 4800U 5600U 5500U 5625U 5560U
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USB plugging causes PC to power down issue

Post by admin »

The front USB lacks ESD components, which will cause the machine to power off due to static electricity. You can restart it to see if it still occurs. In addition, you can plug in the rear USB ports, which will not cause power off. Generally, after restarting, plugging in USB again will not cut off the power. Sorry about the problem to the users, and we are trying to solve it soon.
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cmillar6
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Joined: Wed Feb 01, 2023 11:29 pm

Re: USB plugging causes PC to power down issue

Post by cmillar6 »

Does this static electricity issue affect other models or is it exclusive to the AM06?
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