No response no power up?!

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Dre
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No response no power up?!

Post by Dre »

I have only gad this Ck10 gor 21 days and now it won't even power on.

Any ideas?
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Gabe
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Re: No response no power up?!

Post by Gabe »

Dre,

On the same side of the unit as the power button, there should be a reset button. It might say 'Reset' or just have an 'R'. It also may be the kind for which you need to use a paper clip. With all things unplugged from the unit, including the power adapter, press and hold that reset button for at least ten seconds, then release it. Then reconnect everything, including the power adapter, and see if it powers up.
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Re: No response no power up?!

Post by admin »

You can always contact our after-sales team if resetting doesn't solve it. Our products have a warranty and after-sales service.
Thanks for joining the forum fans, we will become friends here. Any suggestions about the forum I am open to hearing.
Dre
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Joined: Wed Feb 01, 2023 1:24 am

Re: No response no power up?!

Post by Dre »

How do I get after sales support?
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Re: No response no power up?!

Post by Gabe »

Dre wrote: Wed Feb 01, 2023 7:56 pm How do I get after sales support?
You can contact after sales support at support@kamrui.com.
W8 Pro • GK1 • AK3 • AM02 • T6 Pro • AMR5 • GK3 Pro • AD03 • AM06 Pro • T8 Pro • S1 • T8 Plus • CK10
I have no connection to ACEMAGIC other than being a customer and long time forum member
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