AK1 will not turn on, no lights

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shanexxxx
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AK1 will not turn on, no lights

Post by shanexxxx »

My Acepc AK1 will not turn on. No lights, nothing happens as all.

Any suggestions?

I am having this issue:
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Re: AK1 will not turn on, no lights

Post by Gabe »

shanexxxx,

I would try a BIOS discharge, the instructions for which are below...

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shanexxxx
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Re: AK1 will not turn on, no lights

Post by shanexxxx »

I tried the bios discharge, it did not help unfortunately.
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Re: AK1 will not turn on, no lights

Post by Gabe »

shanexxxx wrote: Wed Feb 01, 2023 4:52 pm I tried the bios discharge, it did not help unfortunately.
In that case I would contact after sales support at support@kamrui.com.
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Re: AK1 will not turn on, no lights

Post by admin »

this also works either: service@iacepc.com
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Re: AK1 will not turn on, no lights

Post by Starglow »

I have the same issue, but the red light flashes once and that's it. BIOS reset procedure did not correct the problem.
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Re: AK1 will not turn on, no lights

Post by Gabe »

Starglow wrote: Mon Apr 17, 2023 1:20 pm I have the same issue, but the red light flashes once and that's it. BIOS reset procedure did not correct the problem.
I'd recommend contacting after sales support at support@kamrui.com.
W8 Pro • GK1 • AK3 • AM02 • T6 Pro • AMR5 • GK3 Pro • AD03 • AM06 Pro • T8 Pro • S1 • T8 Plus • CK10
I have no connection to ACEMAGIC other than being a customer and long time forum member
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