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AK1 will not turn on, no lights

Posted: Tue Jan 31, 2023 4:46 pm
by shanexxxx
My Acepc AK1 will not turn on. No lights, nothing happens as all.

Any suggestions?

I am having this issue:

Re: AK1 will not turn on, no lights

Posted: Tue Jan 31, 2023 9:16 pm
by Gabe
shanexxxx,

I would try a BIOS discharge, the instructions for which are below...


Re: AK1 will not turn on, no lights

Posted: Wed Feb 01, 2023 4:52 pm
by shanexxxx
I tried the bios discharge, it did not help unfortunately.

Re: AK1 will not turn on, no lights

Posted: Wed Feb 01, 2023 11:36 pm
by Gabe
shanexxxx wrote: Wed Feb 01, 2023 4:52 pm I tried the bios discharge, it did not help unfortunately.
In that case I would contact after sales support at support@kamrui.com.

Re: AK1 will not turn on, no lights

Posted: Thu Feb 02, 2023 7:51 am
by admin
this also works either: service@iacepc.com

Re: AK1 will not turn on, no lights

Posted: Mon Apr 17, 2023 1:20 pm
by Starglow
I have the same issue, but the red light flashes once and that's it. BIOS reset procedure did not correct the problem.

Re: AK1 will not turn on, no lights

Posted: Mon Apr 17, 2023 8:30 pm
by Gabe
Starglow wrote: Mon Apr 17, 2023 1:20 pm I have the same issue, but the red light flashes once and that's it. BIOS reset procedure did not correct the problem.
I'd recommend contacting after sales support at support@kamrui.com.