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HDMI wont work - Blackscreen

Posted: Fri Nov 11, 2022 1:13 pm
by DefShotX
Hello Everyone!

I have the following problem. My HDMI connection is no longer recognized. I got the PC 3 days ago. Everything went great on the first day. On the second day I got a BSOD (BlueScreenofDeath) about every half hour. I updated the AMD drivers. So far so good. I installed a windows update yesterday. After that I got a BSOD every 5 minutes.

Unfortunately, my HDMI is now no longer recognized. I tried several cables and also 2 different screens, but that can't be the reason.
I can't test type C and DP because I don't have the appropriate cables.

Send it back and request a replacement or is there something I can try?

Many thanks for the help ;)

Re: HDMI wont work - Blackscreen

Posted: Fri Nov 11, 2022 6:51 pm
by Gabe
Are you able to access the BIOS or F7 Boot screen on startup, or is the HDMI output dead for those as well?

Re: HDMI wont work - Blackscreen

Posted: Sat Nov 12, 2022 7:53 am
by admin
DefShotX wrote: Fri Nov 11, 2022 1:13 pm I updated the AMD drivers. So far so good. I installed a windows update yesterday. After that I got a BSOD every 5 minutes.
Hello,DefShotX
Is the PC you are using AMR5? Let me know about that. :geek:

Re: HDMI wont work - Blackscreen

Posted: Sat Nov 12, 2022 7:59 am
by admin
In addition to updating drivers and systems. Have you ever taken apart PC?you can take apart the machine and wipe the gold fingers on the memory.
Please refer to this video: