Ethernet stopped working.

Post by **Eddrago** » Sat Jul 17, 2021 1:35 am

AK2 Ethernet worked fine for weeks but suddenly now only
WiFi works. Can’t find network adapter in device manger. Cable works on other devices.

Post by **Gabe** » Sat Jul 17, 2021 11:56 pm

Eddrago,

I would try reinstalling the system. You can get it for the AK2 here. The installation instruction video is also there.

Make sure to save any important files before doing so, as the process formats the system drive, meaning everything on it will be erased.

Post by **rogerinfrance** » Mon Jul 19, 2021 11:38 am

Hi you should be aware that you cannot have both a WIFI and hard wired running together. Shut off the wifi and then restart the computer and see what happens!
R

Post by **Eddrago** » Tue Jul 20, 2021 11:42 pm

Reinstalled the system and no Ethernet appeared in the device manager. Nothing occurrs when I plug in the cable either. As in no lights if any kind in the pc itself. Tried disabling WiFi and restarting as well.

Post by **Gabe** » Wed Jul 21, 2021 12:11 am

Eddrago,

I would contact their after sales support department, which you can do at service@iacepc.com. Something definitely isn't right.

Post by **Eudald** » Fri Oct 08, 2021 4:30 am

Hi,
Just had the same problem here, just 1 day after starting to use the miniPC.
Did you manage to solve the issue?

Thanks

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