return request
return request
I would like to return my mini pc but I cannot contact anyone my order number and #ACEEU3122 I have attached an email
- Gabe
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Re: return request
You should contact the place you bought it from. If that's Ace Magic's own website, you can contact them through their support tab.
The email and phone number are also on the contact page.
The email and phone number are also on the contact page.
W8 Pro • GK1 • AK3 • AM02 • T6 Pro • AMR5 • GK3 Pro • AD03 • AM06 Pro • T8 Pro • S1 • T8 Plus • CK10 • AK1
I have no connection to ACEMAGIC other than being a customer and long time forum member
I have no connection to ACEMAGIC other than being a customer and long time forum member
Re: return request
I called the German number ACEMAGIC
Tel: +49 800-182-3803 I always get an answering machine
Tel: +49 800-182-3803 I always get an answering machine
- Gabe
- Senior Moderator
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- Joined: Fri Apr 17, 2020 1:19 am
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Re: return request
If you don't feel comfortable leaving a message, you can reach out to them at service@acemagic.com.
If you've tried that and haven't received a reply, I would directly reach out to barry777, a tech for the company, at barry@minipcunion.com to see if he can help.
If you've tried that and haven't received a reply, I would directly reach out to barry777, a tech for the company, at barry@minipcunion.com to see if he can help.
W8 Pro • GK1 • AK3 • AM02 • T6 Pro • AMR5 • GK3 Pro • AD03 • AM06 Pro • T8 Pro • S1 • T8 Plus • CK10 • AK1
I have no connection to ACEMAGIC other than being a customer and long time forum member
I have no connection to ACEMAGIC other than being a customer and long time forum member
- Gabe
- Senior Moderator
- Posts: 2048
- Joined: Fri Apr 17, 2020 1:19 am
- Has thanked: 43 times
- Been thanked: 118 times
Re: return request
I would try again. I believe your only options are the phone, the email or directly emailing barry777.
W8 Pro • GK1 • AK3 • AM02 • T6 Pro • AMR5 • GK3 Pro • AD03 • AM06 Pro • T8 Pro • S1 • T8 Plus • CK10 • AK1
I have no connection to ACEMAGIC other than being a customer and long time forum member
I have no connection to ACEMAGIC other than being a customer and long time forum member