return request

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ghjost38
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return request

Post by ghjost38 »

I would like to return my mini pc but I cannot contact anyone my order number and #ACEEU3122 I have attached an email
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Gabe
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Re: return request

Post by Gabe »

You should contact the place you bought it from. If that's Ace Magic's own website, you can contact them through their support tab.

The email and phone number are also on the contact page.
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ghjost38
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Re: return request

Post by ghjost38 »

I called the German number ACEMAGIC
Tel: +49 800-182-3803 I always get an answering machine
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Re: return request

Post by Gabe »

If you don't feel comfortable leaving a message, you can reach out to them at service@acemagic.com.

If you've tried that and haven't received a reply, I would directly reach out to barry777, a tech for the company, at barry@minipcunion.com to see if he can help.
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ghjost38
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Re: return request

Post by ghjost38 »

the problem is that since April 16 I have a message by if a message by
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Re: return request

Post by Gabe »

ghjost38 wrote: Fri May 17, 2024 8:10 pm the problem is that since April 16 I have a message by if a message by
I would try again. I believe your only options are the phone, the email or directly emailing barry777.
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Re: return request

Post by barry777 »

We have communicated with the service specialist, please pay attention to check the email.
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