PC stopped working less than a year old. Can not contact CS
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DowntownEbrown
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- Joined: Tue Feb 27, 2024 1:08 am
PC stopped working less than a year old. Can not contact CS
I have been trying to contact Customer Service as my mini PC stopped working after 6 months. No one has replied to me or contacted me back. Is there a way to get in touch with a person? I have left messages, phone calls, emails
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Gabe
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Re: PC stopped working less than a year old. Can not contact CS
You can contact barry directly at barry@minipcunion.com. He's a tech for the company. He'll very likely ask for the Amazon order number, or if you bought it through their own website, some kind of receipt to show the sale.
W8 Pro • GK1 • AK3 • AM02 • T6 Pro • AMR5 • GK3 Pro • AD03 • AM06 Pro • T8 Pro • S1 • T8 Plus • CK10
I have no connection to ACEMAGIC other than being a customer and long time forum member
I have no connection to ACEMAGIC other than being a customer and long time forum member
Re: PC stopped working less than a year old. Can not contact CS
Since we currently have very little information, please provide a video/picture of the failure and Amazon order number to barry@minipcunion.com; we look forward to sharing more details with you via email.