MiniPC AMR5 shut off and won't turn back on
Re: MiniPC AMR5 shut off and won't turn back on
My mini pc has the same issue and I have been struggling to get the issue resolved. The charger is perfectly fine and has green light on when it is not connected to the pc. It turns off when connected to the pc and pc would not turn on. I have contacted the customer service but they asked for my order number at the time of purchase which I didn’t receive at all. Am helpless at this moment!! Any help will be very helpful.
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Gabe
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Re: MiniPC AMR5 shut off and won't turn back on
Jan1987,
Given that a couple of other people have experienced something similar, and it turned out to be the power cord going from the outlet to the power brick, it might be worth taking a look at. It might be that the cord inside is mostly broken, so while it's still enough to provide power to the brick when there's no load, as soon as the unit is turned on it draws more than the cord can provide. Like maybe there are only a couple of strands of wire still connected inside of the plastic coating.
That's just a guess though. If it is the power cord, I did find a few cords on Amazon that look just like it, though I can't say with 100% certainty that they're the same thing. Hopefully others might be able to verify whether they are, including barry777. I'll PM him and ask. I'll list a few below, though there are a whole bunch of them, varying in price and review quality.
www.amazon.com/Replacement-Computers-Mo ... B08GWVNRD6
www.amazon.com/Monoprice-18AWG-Grounded ... KCFAQ?th=1
www.amazon.com/Toshiba-Gateway-Notebook ... 83QWG?th=1
Edit: I sent the PM to barry. Being that it's the weekend, it may be a couple of days before I get a reply.
Given that a couple of other people have experienced something similar, and it turned out to be the power cord going from the outlet to the power brick, it might be worth taking a look at. It might be that the cord inside is mostly broken, so while it's still enough to provide power to the brick when there's no load, as soon as the unit is turned on it draws more than the cord can provide. Like maybe there are only a couple of strands of wire still connected inside of the plastic coating.
That's just a guess though. If it is the power cord, I did find a few cords on Amazon that look just like it, though I can't say with 100% certainty that they're the same thing. Hopefully others might be able to verify whether they are, including barry777. I'll PM him and ask. I'll list a few below, though there are a whole bunch of them, varying in price and review quality.
www.amazon.com/Replacement-Computers-Mo ... B08GWVNRD6
www.amazon.com/Monoprice-18AWG-Grounded ... KCFAQ?th=1
www.amazon.com/Toshiba-Gateway-Notebook ... 83QWG?th=1
Edit: I sent the PM to barry. Being that it's the weekend, it may be a couple of days before I get a reply.
W8 Pro • GK1 • AK3 • AM02 • T6 Pro • AMR5 • GK3 Pro • AD03 • AM06 Pro • T8 Pro • S1 • T8 Plus • CK10
I have no connection to ACEMAGIC other than being a customer and long time forum member
I have no connection to ACEMAGIC other than being a customer and long time forum member
Re: MiniPC AMR5 shut off and won't turn back on
Hello I emailed Barry maybe March 20 got a reply on March 21 from Kin. With instructions to send pc in to a Brooklyn NY address. Hope this is legit.
Dan
Dan
Re: MiniPC AMR5 shut off and won't turn back on
Yes, there's a repair shop they deal with in New York that you can send the item to. I did the same thing when an older system died, and I got my replacement pretty quickly.
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Re: MiniPC AMR5 shut off and won't turn back on
Great thanks for the reply
Dan