PC 5600U не включается

AMD Ryzen 5 5600U/5800U
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den7spb
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Joined: Tue Oct 03, 2023 8:15 am

PC 5600U не включается

Post by den7spb »

Компьютер приобрел на сайте aliexpress 04.2023
Все время ПК работал отлично. Сейчас ПК просто перестал включается.
Были выполнены следующие рекомендации:
- Нажал кнопку сброса и удерживал 15 секунд.
- отключил SSD диск
- отключал память по одной планке (в компе осталась 1 часть памяти)
Пожалуйста, помогите мне восстановить работу моего компьютера.
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Re: PC 5600U не включается

Post by Gabe »

If it comes on at all, and you have another computer with which to download and copy the installation media to a USB flash drive, I would try reinstalling the system.

If that's not possible, I would contact barry, a tech for the company, at barry@minipcunion.com for help.
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Re: PC 5600U не включается

Post by barry777 »

den7spb wrote: Tue Oct 03, 2023 8:21 am Компьютер приобрел на сайте aliexpress 04.2023
Все время ПК работал отлично. Сейчас ПК просто перестал включается.
Были выполнены следующие рекомендации:
- Нажал кнопку сброса и удерживал 15 секунд.
- отключил SSD диск
- отключал память по одной планке (в компе осталась 1 часть памяти)
Пожалуйста, помогите мне восстановить работу моего компьютера.
Method 1: Check whether the power adapter is normal
Step 1: Reinstall the secondary power supply and make sure the connection is normal;
Step 2: Replace other sockets and test whether the power indicator light is normal;
Step 3: Check whether the power adapter output is 19V 3.42a;
Step 4: Make sure the power adapter indicator light is on normally;
If the above operation does not work, you need to replace the power adapter.
Method 2: Reset AMR5
Step 1: Disconnect all peripherals on the AMR5, press and hold the RESET button with the card pin for 8~10 seconds, then reconnect the power to see if it works normally
Step 2: Reinstall the internal memory modules
Method three
If troubleshooting according to the above methods is ineffective; please note: after the AMR5 is connected to the original power adapter, if the light of the power adapter goes out or flashes, it may be an internal fault; it is recommended to contact an Amazon seller service specialist.
dean999
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Re: PC 5600U не включается

Post by dean999 »

Today AMR5 turned off and did not turn on again. When the power supply is connected, the indicator goes out. I put a new power supply on 19v 5A - the result is the same! What do you recommend?
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Re: PC 5600U не включается

Post by admin »

Generally speaking, first consider whether it is a hard disk (memory) failure.
Thanks for joining the forum fans, we will become friends here. Any suggestions about the forum I am open to hearing.
dean999
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Re: PC 5600U не включается

Post by dean999 »

Of course, I checked, checked without everything, removed it from another mini PC. And I took a block from another one. Does not work. I plan to go to the service center. Exactly 1 year served AMR5
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