S1 Bluetooth Problems

[barry777]

This may be due to a faulty wireless module;
It is recommended to contact the seller’s service specialist to handle the problem or contact email: barry@minipcunion.com;
Is the new device you received working properly? We look forward to your feedback.

[Groch]

Hi Barry,
UPDATE: Barry contacted Acemagic service for me, and they now have contacted me for repair/replacement of my defective S1. Thank you for your help Barry.

Previous:
I have sent multiple Emails to service@acemagic.com starting Sunday 11/12 as you suggested, but I have received no reply.

[barry777]

We have communicated with relevant departments, please pay attention to the email. If it has not been handled yet, please contact me via email and I will continue to track this incident.