Search found 147 matches

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Tue Jul 13, 2021 1:48 am
Forum: Troubleshooting
Topic: Mini PC, ACEPC CK2 Intel Core i5-7200U Windows 10 Pro Desktop Computer, 8GB RAM+128GB M. 2 NVME SSD, VGA + HDMI + Mini D
Replies: 2
Views: 1665

Re: Mini PC, ACEPC CK2 Intel Core i5-7200U Windows 10 Pro Desktop Computer, 8GB RAM+128GB M. 2 NVME SSD, VGA + HDMI + Mi

The basic cause of the system freezing is a software problem. It is recommended that you reinstall the windows system, which can usually be solved. If the problem still occurs after reinstalling the system, you can only contact ACEPC after-sales service to help you solve it. Here is the download lin...
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Fri Jul 09, 2021 6:39 am
Forum: FAQ
Topic: Problem with UEFI WAKE-ON-LAN
Replies: 9
Views: 6863

Re: Problem with UEFI WAKE-ON-LAN

I can tell you with certainty that the Z8350 platform is a low-end product and does not support RTC or wake on lan functions.
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Thu Jul 08, 2021 8:00 am
Forum: Troubleshooting
Topic: AK2 Mini PC: Win 10 reinstall stuck
Replies: 8
Views: 2486

Re: AK2 Mini PC: Win 10 reinstall stuck

During the warranty period, you can contact ACEPC for after-sales negotiation to replace the product or purchase an SSD, and let them compensate for the difference.
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Thu Jul 08, 2021 7:34 am
Forum: Troubleshooting
Topic: No wired ethernet
Replies: 8
Views: 3841

Re: No wired ethernet

Hello, you can try to see if your network cable is useful on other devices. When the mini computer is plugged into the wired network, the indicator light will light up. If it does not light up, there is usually a problem with the network cable.
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Wed Jul 07, 2021 1:32 am
Forum: Troubleshooting
Topic: ACEPC AK1 for Windows Server Test
Replies: 8
Views: 4036

Re: ACEPC AK1 for Windows Server Test

Windows Server 2016 is not the factory version of ACEPC. ACEPC may provide drivers, but it will not provide support for systems installed by other means.
It is recommended that you install the factory system version, windows 10 Pro 2004
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Tue Jul 06, 2021 2:03 am
Forum: Troubleshooting
Topic: T11 HDD neve sleeps
Replies: 2
Views: 1191

Re: T11 HDD neve sleeps

You can enable hibernation in the power settings. Hibernation saves data in the hard disk. Hibernation consumes less power than sleep.
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Fri Jul 02, 2021 2:54 am
Forum: Troubleshooting
Topic: WiFi internet connection works but wired connection does not
Replies: 2
Views: 1390

Re: WiFi internet connection works but wired connection does not

Hello, froggypete will the AK1 plug in the LAN indicator light will flash green, if it flashes, you can try to open the Internet settings, change the adapter, find the Ethernet open properties, select the internet protocol version 4 (TCP/IPv4) and select automatic acquisition Try the address. If you...
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Thu Jul 01, 2021 6:06 am
Forum: FAQ
Topic: When will the official version of Windows 11 come out and when will the update time be?
Replies: 7
Views: 5100

When will the official version of Windows 11 come out and when will the update time be?

After Microsoft released the Windows 11 system on June 24, many users can’t wait to update the system to Windows 11, but when can we upgrade to the official version of Windows 11? Microsoft released the Windows 11 system at 23:00 on June 24, and pushed a test version to some users after the release,...
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Fri Jun 25, 2021 5:56 am
Forum: Troubleshooting
Topic: no connection internet with ethernet cable
Replies: 2
Views: 1172

Re: no connection internet with ethernet cable

Ensure that the network cable can be used on other devices, and the PC does not need to be driven after the network cable is inserted
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Fri Jun 25, 2021 5:41 am
Forum: Troubleshooting
Topic: What material is the heatsink on the GK2 made from?
Replies: 4
Views: 4207

Re: What material is the heatsink on the GK2 made from?

I use this and it works well)YJ]85(%@YK`VK4D~BZO2KE.png What compound is that? Right now I am using Noctua NT-H1 on all my mini's. It performs quite well. It's too bad about the heatsink being aluminum, I've used Thermal Grizzly Conductonaut on several of my HTPC ITX builds to keep my Ryzen G serie...

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