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I had the same problem with my KAMRUI mini pc and in found the solution. It doesn't have anything to do with power supply or power outlets. For some reason when the computer shuts off it requires a hard reset to turn back on every time and here is how I do it: Unplug the power cord from the back of...

During our technical analysis, we found that the problem mainly occurred on some built-in M.2 SSDs, which exhibited some abnormal behaviors. To resolve this issue, we conducted a series of detailed inspections and tests. After in-depth troubleshooting and replacement with a new SSD, the device retur...

Use the shortcut keys [FN] + [F6] to increase the screen brightness, and [FN] + [F5] to reduce the screen brightness. For more information, please refer to the following video:

MemTest86 download link:

Please provide pictures of the problem and purchase order number to barry@minipcunion.com. We look forward to sharing more details with you via email.

Since we currently have very little information, please provide a video/picture of the failure and Amazon order number to barry@minipcunion.com; we look forward to sharing more details with you via email.

The memory is installed, the machine boots, but it only runs at 4800, not 5600. It seems that the bios is locked at 4800 or must manually be set to run 5600. I can't turn on any XMP profiles either. This should be really simple to do, but, it's not. Screenshot 2024-04-26 233229.png You can see in t...

AM06 Pro supports M.2 2280 NVME/SATA (adaptive), PCIe 3.0 version, up to 2TB;
Supports expansion of 2.5-inch SSD, up to 2TB.