Search found 10 matches

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Sun Mar 07, 2021 3:01 pm
Forum: Troubleshooting
Topic: AK3 - J4125
Replies: 25
Views: 15956

Re: AK3 - J4125

It cannot be enabled in the BIOS. This is the TPM function that comes with the CPU, not a separate TPM module, so there is no such option in the BIOS. That's correct the "Secure boot" not a option in it from the locked BIOS, that's why I'm requesting a copy of the unlocked BIOS. Forget ab...
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Fri Feb 26, 2021 10:58 am
Forum: Troubleshooting
Topic: AK3 - J4125
Replies: 25
Views: 15956

Re: AK3 - J4125

Hello, we have made a BIOS that suits you. This does not require you to update the BIOS. I'm sorry this BIOS does not suit me, the instructions you provided is for enabling bitlocker, that is not my problem I have done that already and it works, the problem is I do not have access in BIOS to enable...
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Thu Feb 25, 2021 12:38 pm
Forum: Troubleshooting
Topic: AK3 - J4125
Replies: 25
Views: 15956

Re: AK3 - J4125

Any update on this? I'm looking forward to getting the unlocked BIOS, thank you.
by
Sun Feb 14, 2021 10:52 am
Forum: Troubleshooting
Topic: AK3 - J4125
Replies: 25
Views: 15956

Re: AK3 - J4125

admin wrote: Fri Feb 05, 2021 6:58 am Sorry, there is no TPM chip, please go to the BIOS interface to take a picture. We will give you the corresponding BIOS file based on the date.
Thank you, here's the picture of BIOS
by
Wed Feb 03, 2021 12:45 pm
Forum: Troubleshooting
Topic: AK3 - J4125
Replies: 25
Views: 15956

Re: AK3 - J4125

vmercurio, Though I can't speak for the admin, the option being locked down in the BIOS may very well be the case. The BIOS as of late in ACEPC computers have been locked down a good bit compared to what they were before, or at least from what I've seen and read. I believe they've done this to prev...
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Wed Feb 03, 2021 12:42 pm
Forum: Troubleshooting
Topic: AK3 - J4125
Replies: 25
Views: 15956

Re: AK3 - J4125

Hello there Since our machine does not have a TPM chip, this function cannot be enabled under BIOS. Actually it does have a TPM chip, I already have enabled that in BIOS and it shows in Windows device manager, see attached screen clip. Is it possible to get a unlocked BIOS that I can use instead of...
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Sat Jan 30, 2021 11:09 am
Forum: Troubleshooting
Topic: AK3 - J4125
Replies: 25
Views: 15956

Re: AK3 - J4125

admin wrote: Wed Jan 27, 2021 1:22 am Are you able to use it normally now?
I don't think you understand, the picture I showed was an EXAMPLE of what it should look like, I cannot access "SECURE BOOT" in the BIOS on the AK3, it does not show at all, is this something that is hidden in BIOS?
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Sat Jan 23, 2021 2:26 pm
Forum: Troubleshooting
Topic: AK3 - J4125
Replies: 25
Views: 15956

Re: AK3 - J4125

Can you enter the desktop now? Open the system settings-update and security-restore through the key combination Win + I, click the "restart now" button of "advanced startup," and you will directly enter the advanced startup options after the system restarts. After entering the a...
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Tue Jan 19, 2021 10:34 am
Forum: Troubleshooting
Topic: AK3 - J4125
Replies: 25
Views: 15956

Re: AK3 - J4125

admin wrote: Tue Jan 19, 2021 10:06 am Please provide a screenshot so we can help you solve the problem.
Hi what screenshot do you need, I'm trying to find the Secure Boot option in BIOS.
by
Mon Jan 18, 2021 2:14 pm
Forum: Troubleshooting
Topic: AK3 - J4125
Replies: 25
Views: 15956

AK3 - J4125

I'm trying to find Secure Boot in BIOS but can't seem to find it, I'm trying to enable Bitlocker but Secure Boot needs to be enabled for it to work correctly otherwise it prompts for the recovery key every time it's rebooted.

Thanks!

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