If you don't feel comfortable leaving a message, you can reach out to them at service@acemagic.com.
If you've tried that and haven't received a reply, I would directly reach out to barry777, a tech for the company, at barry@minipcunion.com to see if he can help.
Search found 1807 matches
- Fri May 17, 2024 7:25 pm
- Forum: CEO Response
- Topic: return request
- Replies: 3
- Views: 152
- Fri May 17, 2024 7:22 pm
- Forum: N5105(GK3pro)
- Topic: Need Bios for flashing GK3 Pro
- Replies: 1
- Views: 15
Re: Need Bios for flashing GK3 Pro
You should directly contact barry777, a tech for the company, at barry@minipcunion.com.
- Fri May 17, 2024 7:20 pm
- Forum: Intel® Processor N95 Laptop (AX15 & AX16)
- Topic: How to fix the charging, touchpad, numeric keypad, and shortcut key issues of the AX15 laptop
- Replies: 2
- Views: 2355
- Fri May 17, 2024 7:18 pm
- Forum: AMD Ryzen™5 5600U(AMR5) 5800U
- Topic: AMD Ryzen Warranty not honored?
- Replies: 1
- Views: 16
Re: AMD Ryzen Warranty not honored?
They do honor warranties when purchased from Amazon.
I would contact barry777, a tech for the company, at barry@minipcunion.com. He'll very likely request the Amazon order number, so be sure to include that.
I would contact barry777, a tech for the company, at barry@minipcunion.com. He'll very likely request the Amazon order number, so be sure to include that.
- Thu May 16, 2024 4:14 pm
- Forum: Customer Loyalty Program
- Topic: Join now and experience free mini PC!
- Replies: 2
- Views: 285
- Thu May 16, 2024 4:12 pm
- Forum: CEO Response
- Topic: return request
- Replies: 3
- Views: 152
Re: return request
You should contact the place you bought it from. If that's Ace Magic's own website, you can contact them through their support tab.
The email and phone number are also on the contact page.
The email and phone number are also on the contact page.
- Wed May 15, 2024 5:23 pm
- Forum: intel® Core™ Ultra 5 125H Ultra 7 155H (F2A)
- Topic: F2A System Release(Suitable for Ultra 7 155H/Ultra 5 125H)
- Replies: 3
- Views: 388
Re: F2A System Release(Suitable for Ultra 7 155H/Ultra 5 125H)
It's a Windows install tailored for this system (with drivers). It's not a recovery disk.
- Wed May 15, 2024 12:46 am
- Forum: New Model S1
- Topic: S1 - What does this socket do?
- Replies: 5
- Views: 804
Re: S1 - What does this socket do?
Something for internal debugging would be my guess as well, especially because of where it is.
- Mon May 13, 2024 5:33 pm
- Forum: Intel® Processor N95(AD03/AK1PLUS/GK3PLUS/T8PLUS)
- Topic: Kamrui N95 - Can't find Webcam driver
- Replies: 1
- Views: 249
Re: Kamrui N95 - Can't find Webcam driver
You need to get the driver from HP. Google HP M27. The page for the HP M27 comes up, and you can get the software from that page.
Edit: https://support.hp.com/us-en/product/de ... 2100876405
Edit: https://support.hp.com/us-en/product/de ... 2100876405
- Thu May 09, 2024 7:45 pm
- Forum: N5095(T8Pro)
- Topic: T8Pro has died
- Replies: 2
- Views: 346
Re: T8Pro has died
I agree that these units should last longer, and they normally do, but cutting the power to a running unit on a daily basis is not at all ideal, and it may very well have contributed to its shorter than normal life span. The option in the BIOS to have it start automatically after the power is restor...